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The FIQ approach

Communication
intelligence.
Put into practice.

FIQ combines AI-supported communication analysis with expert, coach-led training to help leaders understand the relationship between intent, perception, and impact.

See the signals you send. Understand what matters. Develop how you show up.

Talk to FIQ Explore the approach

A fuller picture of your communication

Communication is more than the words you choose.

Every interaction brings together your message, voice, facial expressions, and body language. These signals work together to shape how your communication is experienced.

FIQ helps make those patterns more visible, so you and your coach can explore whether they support the impact you intend.

01 / Verbal

The message

The words you choose and how you structure what you want to say.

02 / Vocal

The delivery

Your pace, tone, pitch, energy, and use of pauses.

03 / Facial

The expression

Facial behavior, including microexpressions, considered in context.

04 / Nonverbal

The presence

Body language and other observable behaviors that accompany your message.

The value is in understanding how the signals work together.

From insight to application

A development process.
Built around you.

FIQ moves beyond a single analysis or moment of feedback. Communication intelligence, expert guidance, and focused practice become part of an ongoing development process.

Your goals give that process direction. FIQ’s 4Cs for Influential Communication give you and your coach a shared framework.

Explore the 4Cs

See it. Understand it. Train it.
Apply it. Measure the change.

  1. 01

    See it

    Establish your baseline.

    Use communication analysis to gain visibility into observable verbal, vocal, facial, and nonverbal patterns. This gives you and your coach a starting point for development.

  2. 02

    Understand it

    Put the signals in context.

    Work with an FIQ coach or trainer to interpret those patterns in relation to your goals and the situations you navigate. Together, identify which behaviors are most useful to work on.

  3. 03

    Train it

    Practice with intention.

    Focus on specific, trainable behaviors through targeted coaching and guided exercises. Turn broad feedback into practical adjustments you can understand and rehearse.

  4. 04

    Apply it

    Bring the work into real moments.

    Apply what you're developing to the conversations, presentations, interviews, and leadership moments that matter to you.

  5. 05

    Measure the change

    Revisit. Reflect. Refine.

    Revisit your communication over time to see where behaviors are changing, what remains consistent, and where further practice is needed. Use that insight to guide the next stage of development.

The FIQ framework

The 4Cs for
Influential Communication

A shared language for understanding communication impact and creating stronger alignment between message, presence, and perception.

FIQ’s 4Cs for Influential Communication: Calm, Internal State; Clear, Structured Content; Concise, Edited Delivery; Confident, External Impact. Together they form the path to influential communication.
01 / Internal state

Calm

Create the foundation for intentional communication and presence.

02 / Structured content

Clear

Make your message and communication signals easier to understand.

03 / Edited delivery

Concise

Deliver what matters without diluting your message.

04 / External impact

Confident

Align your delivery and presence with the authority behind your message.

Four connected areas. One framework for influential communication.

The intelligence behind the insight

AI-supported.
Expert-led.

The platform provides structure, analysis, and communication insight. FIQ coaches and trainers bring the context, interpretation, and application that make those insights useful.

Together, they move communication feedback beyond subjective impressions toward observable, trainable behaviors.

CIECommunication Intelligence Engine

The analysis behind
the intelligence.

CIE is the AI technology that powers analysis and analytics reporting within the FIQ platform. It surfaces patterns in facial behavior, including microexpressions, alongside vocal and other nonverbal signals.

Observable signalsStructured insight
FIQThe development experience

The framework.
The coach. The application.

FIQ brings that intelligence into a broader communication platform, framework, and coaching methodology. Experienced coaches and trainers help you understand what matters and put it into practice.

Meet the people behind FIQ

Measure the change over time

Development
you can measure.

By establishing a baseline and comparing communication patterns over time, FIQ helps you and your coach measure changes in the behaviors you’re working on and see where practice is making a difference.

Measurement is most useful when it informs your next step. Review what has changed, what has stayed consistent, and what still needs attention in relation to your communication goals.

Establish your baseline.
Measure change. Refine your practice.

A continuous measurement cycle

01 /

Where are you starting?

Establish a baseline of observable communication patterns to compare against over time.

02 /

What is changing?

Compare later sessions with your baseline to assess changes in the behaviors you’ve been practicing.

03 /

What comes next?

Use the measurement findings and your coach’s guidance to focus further practice.

Your baseline. Your goals. Change measured over time.

The approach in practice

A framework.
A different perspective.

Deirdre’s 4Cs framework redefined my communication style. Practicing exercises on the FIQ AI platform helped me pinpoint the nuances of clear delivery, the power of brevity and how body language and facial expressions can support my messaging. I’ve moved from simply sharing information to projecting genuine calm and confidence every time I speak.
Jack Waterhouse

Associate Director, Asset Management

A few things worth knowing

Before you
take the next step.

Is FIQ a personality assessment?

No. FIQ focuses on observable communication behaviors and how those signals may be perceived. It is designed to support communication effectiveness, not label your personality or change who you are.

Does AI replace the coach?

No. AI supports the analysis. FIQ coaches and trainers provide the context, interpretation, and application that turn those insights into practical communication adjustments.

Is this just body language training?

Body language is one input. FIQ looks more broadly at communication impact, including verbal, vocal, facial, and other nonverbal signals, and how those signals work together.

How do I choose the right FIQ experience?

Start with what you're working toward. Explore the available plans or talk to FIQ about your communication goals, the situations you're navigating, and whether you're considering development for yourself or your organization.

Explore Plans

Put communication intelligence to work

What could this
look like for you?

Tell us about the conversations, responsibilities, or opportunities you're navigating. Let's explore how FIQ could support your communication goals.

Talk to FIQ Explore Plans